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ShipStation builds AI help desk on Bedrock

1 reports1 sourcesUpdated 2 hours ago

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AI summary

ShipStation Global built an AI IT help desk agent called Deckhand on Amazon Bedrock AgentCore, according to an AWS Machine Learning Blog post. The agent operates in Slack. The AWS post is first-party coverage and does not detail results, costs, or availability beyond the build itself.

Generated by AI from the reporting · updated 2 hours ago

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Oct 13
  1. AWS Machine Learning Blog
    How ShipStation Global built an AI IT help desk on Amazon Bedrock AgentCore

    ShipStation Global built Deckhand, an AI IT help desk agent for Slack on Amazon Bedrock AgentCore.

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